We understand that plans can change. To respect the time of our team and allow us the opportunity to accommodate other clients, we require a minimum of 24 hours’ notice to cancel or reschedule an appointment.

Appointments cancelled or rescheduled with less than 24 hours’ notice will be subject to a fee of 25% of the scheduled service price, with a minimum fee of $30.

Clients who do not attend their scheduled appointment without notice will be charged 75% of the scheduled service price.

No-show skin consultations are subject to a $30 fee.

Late cancellation: $50

No-show appointment: $100

No-show consultation: $50

Please note that we are closed Sundays and Mondays. Our 24-hour cancellation policy still applies during closed days. If you need to cancel or reschedule while we are closed, please notify us by text or email. The time your message is received will be considered the time of cancellation.

Please arrive on time for your appointment. Late arrivals may result in a shortened treatment to avoid impacting clients scheduled after you. If there is not enough time remaining to safely or properly complete your treatment, your appointment may need to be rescheduled and the applicable late-cancellation fee will apply.

Any outstanding cancellation or no-show fees must be paid before another appointment can be booked. A valid credit card or deposit may be required to secure future appointments for clients with repeated late cancellations or no-shows.